For most restaurant owners, crafting an exceptional experience for their guests begins with sourcing the best products. However, finding suppliers who understand their needs and prioritise quality can be challenging.
To become the preferred supplier for restaurants, suppliers have to demonstrate reliability, transparency, and exceptional service.
Here are the key points to becoming the dream food supplier for restaurants:
Proper Advisory and Support
Provide expert advice on product choices, offer samples or tastings, and engage in regular discussions about seasonality and provenance.
Customer Communication
Maintain open lines of communication, offer ongoing support, and ensure clear channels for feedback.
Easy Ordering
Simplify the ordering process with user-friendly online platforms or responsive phone and email support. With Orderlion, you can put an online shop in place or simply transform email, WhatsApp or voicemail orders into integrated orders.
Ethical and Sustainable Practices
Support local producers and ethical practices. This includes adopting sustainable use of resources, considering the well-being of your team and fair pricing.
Passion and Dedication
Demonstrate passion for your products and producers and share this knowledge and enthusiasm with your customers.
Bespoke Services
Offer personalised training and advice tailored to each restaurant's unique needs. For example, training courses for restaurant staff or tailored advice based on individual needs.
Fair Prices
Cost control often dictates the success of restaurants. As their partner, be transparent and offer competitive rates for high quality products.
Quality Assurance
Guarantee the quality of products and services, seeking out exceptional goods and maintaining consistency.
Reliable Delivery
Ensure timely and reliable delivery of orders, reducing stress for your customers.
Community Engagement
Stay involved in the local food community. Fostering connections to key stakeholders gives you a powerful position in the network of your restaurant customers.
By following these best practices, you can differentiate yourself from competitors and become the go-to food supplier for restaurants. Strengthen your position in the market and attract loyal restaurant clients.
Hear what some of our customers think about Orderlion.
Discover how fresh produce supplier Rowlands offers easy ordering methods for customers and at the same time saves 50% of working hours and 30-40% of staff costs.
